Job Title: Support Worker
Job purpose: to provide a high quality safe care and support to the people we support.
Accountable to: Manager, Deputy Manager, Team Leader, and Senior Support Worker.
• Help service users meet their personal care needs sensitively and appropriately to a high standard, including personal hygiene, assisting and enabling with daily living that will include tasks laundry, and preparing meals, drinks, shopping and manging their own finances.
• Supporting service users to take any prescribed medicine, complying with all medicine policies, including storage, administering and record keeping.
• Enable service users to achieve independence as far as possible in all areas of their life by providing appropriate information, opportunity, training, and support.
• Assist in devising, implementing and reviewing care plans and risk assessments, as well as contributing to service reviews.
Provide a safe, comfortable and supportive home for the individuals we support.
• Support service users to actively contribute to the running of their own home. To support individuals in their personal skills development.
• Participate in rotas, which may include day, evening, weekend and Bank Holiday working and sleeping-in duties at night.
• Assist in health and safety assessments, follow health and safety procedures and participate in fire drills and audits.
Assist the individuals we support to present themselves as valued members of the local community.
• Introduce service users to a range of facilities and amenities in the local neighbourhood and wider community.
Ensure that the rights of the people we support are always protected and respected.
Ensure that each individual is supported as far as possible to exercise their rights in the following areas: Privacy, choice, participation in decision making affecting their lives, expression of their own cultural identity, entitlement to service, feedback on the service they receive and the right to complain, protection of their property, maintaining links with family and friends.
Liaise with other professionals on behalf of the individuals we support.
• Maintain contact with a wide range of outside professionals, eg. general practitioners, dentists, and therapists etc.
Participate in the opportunities provided for training and development.
• Participate in regular supervision to: receive support, increase knowledge, identify training needs, evaluate work performance, aid and assess professional development.
• Attend staff development programmes, training courses, seminars and workshops as required.
Work within, and promote, the policies and procedures of People in Action.
Be an active member of the Service team.
• Help cover the work of the team, during absence, vacancies, of when a colleague is under pressure.
• Liaise and coordinate with other team members to provide a cohesive, high quality service and ensure that CQC legislation and guidelines are followed.
• Share with other team member’s previous experience, skills and knowledge, which may be relevant to the team in providing its service.
Any other duties.
Previous Experience, Experience with challenging behavior, learning disabilities, Autism and Mental health